As an air cabin crew member (also called a flight attendant) you would play an important part in making sure your airline passengers had a comfortable, safe and pleasant flight. Before a flight you would: attend a briefing about the flight and schedule check that there are enough supplies and

Bar staff, serve drinks in pubs, clubs, wine bars, café bars and hotels. As a bar person your main duties would include: serving customers with drinks collecting payment and operating the till providing snacks, such as crisps and nuts. You may also create cocktails for customers and, during busy periods,

As a customer service adviser or cashier in a bank or building society, you would be a customer’s first point of contact. You could work in retail branches serving customers face to face, or in a contact centre dealing with account holders over the telephone or by e-mail. Your job could include: processing payments and withdrawals handling

Antique dealers buy and sell antique objects and collectors’ items. As an antique dealer, you could deal in a wide range of objects or specialise in a particular area, such as jewellery, glass, furniture or china. Your work could include: buying items from salesrooms, auctions, markets, trade fairs and private

Airline customer service agents make sure passengers and their luggage board the right aircraft safely and on time. They can also be known as passenger service agents or check-in assistants. As an airline customer service agent, you would usually work for a handling agent on behalf of an airline. Your duties would

Call centre or contact centre operators answer enquiries from customers by telephone and email, and also possibly by text messaging, fax and post. Your exact duties would depend on your employer. For example, you could work for: mail-order companies – dealing with customer orders, credit and debit card payments, enquiries and complaints

As a buyer, you would be responsible for buying in the goods that your company sells, or the equipment and parts that your company uses to manufacture goods. Your duties would include: choosing products negotiating prices with suppliers making sure that goods arrive on time and suppliers are paid presenting new ideas

Builders’ merchants (or DIY store workers) sell building and do-it-yourself products to the building trade and the general public. Products include timber, bricks, decorating materials, plumbing supplies, tools and gardening equipment. As a builder’s merchant, you would: give out product information to customers load and unload deliveries by hand or