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What to do when your client won’t pay up

You’re waiting for your payment from a client, but it’s well overdue. What should you do to get your well-earned paycheck? The last thing you want to do is begin a feud that you can’t afford and quite frankly shouldn’t have to deal with. Instead of things getting messy and spiralling out of control, go through these steps and escalate the problem further if need be.

Empathise with Them

It’s more than likely that your client is going through some financial problems currently. They probably won’t want to admit this, which is fair enough as it’s not of concern to anyone but themselves. But, you can try to reason with them and figure out a solution that benefits you both.

Instead of going ‘full attack’ mode, try explaining to them why you need the payment and why you rightly deserve it. This will hopefully empathise with them and they’ll be more likely to pay up, especially if you’re understanding about their position.

Set up a Monthly Payment Plan

Whether you set up a monthly payment plan to split up the costs for them or get them to pay a lump sum now and the rest on a future date, make sure you write it all down. Get it on paper and make sure that it clearly states how these payments are going to be carried out, and when.

This will prevent any miscommunication or excuses should the matter be taken down the legal route.

What if They Ignore you Contacting Them?

This is when it becomes a little more serious as they are showing signs of trying to bury the problem in the sand. So, you’ve sent them invoices, explained the payment is late, expressed your concerns and offered alternatives.

It could be time to ask for legal advice. You can either contact a lawyer or HJS Recovery for advice on the matter. Getting outsider advice can prove beneficial when this happens, as it brings a sense of logic into the emotional experience you’re going through.

Keeping Evidence

You should make sure you have any documents and evidence proving that this client owes you a payment. Additionally, if things do start to get nasty, it’s also a good idea to have all contact via email or messaging between yourself and the client saved.

This gives you solid proof on the matter and means that you won’t get stuck in a loop of ‘he said, she said’. Plus, it keeps you from getting frustrated and sending unprofessional responses, seen as you know they might have to be shown to a lawyer if it gets out of hand.

Have you Been Through a Similar Situation Before?

Let us know your stories of clients not willing to pay up. We hope this advice has been helpful to you and please let us know how it all turns out. It would be interesting for our readers to share their experiences and hopefully learn from each other’s mistakes and triumphs.

Best of luck!
This will prevent any miscommunication or excuses should the matter be taken down the legal route.

What if they ignore you contacting them?

This is when it becomes a little more serious as they are showing signs of trying to bury the problem in the sand. So, you’ve sent them invoices, explained the payment is late, expressed your concerns and offered alternatives.

It could be time to ask for legal advice. You can either contact a lawyer or HJS Recovery for advice on the matter. Getting outsider advice can prove beneficial when this happens, as it brings a sense of logic into the emotional experience you’re going through.

Keeping evidence

You should make sure you have any documents and evidence proving that this client owes you a payment. Additionally, if things do start to get nasty, it’s also a good idea to have all contact via email or messaging between yourself and the client saved.

This gives you solid proof on the matter and means that you won’t get stuck in a loop of ‘he said, she said’. Plus, it keeps you from getting frustrated and sending unprofessional responses, seen as you know they might have to be shown to a lawyer if it gets out of hand.

Have you been through a similar situation before?

Let us know your stories of clients not willing to pay up. We hope this advice has been helpful to you and please let us know how it all turns out. It would be interesting for our readers to share their experiences and hopefully learn from each other’s mistakes and triumphs.

Best of luck!
This will prevent any miscommunication or excuses should the matter be taken down the legal route.

What if they ignore you contacting them?

This is when it becomes a little more serious as they are showing signs of trying to bury the problem in the sand. So, you’ve sent them invoices, explained the payment is late, expressed your concerns and offered alternatives.

It could be time to ask for legal advice. You can either contact a lawyer or <a href=”http://www.hjsrecovery.co.uk/”><u>HJS Recovery</u></a> for advice on the matter. Getting outsider advice can prove beneficial when this happens, as it brings a sense of logic into the emotional experience you’re going through.

Keeping evidence

You should make sure you have any documents and evidence proving that this client owes you a payment. Additionally, if things do start to get nasty, it’s also a good idea to have all contact via email or messaging between yourself and the client saved.

This gives you solid proof on the matter and means that you won’t get stuck in a loop of ‘he said, she said’. Plus, it keeps you from getting frustrated and sending unprofessional responses, seen as you know they might have to be shown to a lawyer if it gets out of hand.

Have you been through a similar situation before?

<img src=”file:///var/mobile/Containers/Data/Application/48BA5008-69C8-40E5-AA31-309E88367886/Library/Caches/Media/thumbnail-de07168a-011d-45d1-835d-c180e90898cf-2436×2436.jpeg”>

Let us know your stories of clients not willing to pay up. We hope this advice has been helpful to you and please let us know how it all turns out. It would be interesting for our readers to share their experiences and hopefully learn from each other’s mistakes and triumphs.

Best of luck!

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Joycellyn Akuffo

Founder and editor of www.motherswhowork.co.uk, a mother of two wonderful children, wife, entrepreneur (check out www.geekschool.co.uk) and journalist.